EGN Members' Universe Support Center Menu
  • Members' Universe Home

Knowledge Base

  • Troubleshooting
  • All Articles
  • Accessing the Members' Universe
  • Basic usage
  • Troubleshooting
  • Using the mobile app
  • Policies and guidelines

Troubleshooting

  • I am not receiving the email with instructions to get a new password
  • I get the error message "Incorrect user ID or password" when I try to log in
  • The app freezes when I open it
  • The link to get a new password doesn't work

Get in Touch

Your Name
Email
Subject
Message
Attachments

Get in Touch

Your Name
Email
Subject
Message
Attachments